By industry
Google review removal for garages and automotive repair businesses
Repair bills invite suspicion, and a review that publishes a registration number is a policy problem in itself.
Garages, bodyshops, tyre fitters and mobile mechanics are reviewed on price, honesty and time, and the reviews often arrive during an argument about a bill.
Some of those disputes are genuine and will stay. Others come from someone who never had a vehicle on site, from a rival, or from an account publishing personal details that should never be public.
Send us the review and get an honest answer.
From £99 a removal, priced per review. No charge for the eligibility check.
- Honest check before you pay
- Most cases decided in 24 to 72 hours
- Full refund if Google keeps it up
Reviews that qualify
Vehicle work generates excellent records, which is why so many garage cases are winnable.
- Reviews from someone with no vehicle, no registration and no job card matching them
- Content publishing a registration number, an address or a named technician
- Complaints about a different garage, a mobile mechanic or work done before you acquired the business
- Reviews from a person who bought a car you serviced for a previous owner and never dealt with you
Records we file
A job card is a precise document, and it usually contradicts a review's central claim in one line.
- Job cards and parts invoices for the registration and dates described
- DVSA MOT history or service records showing who carried out work and when
- Technician rotas and workshop diaries for the day in question
Answering genuine repair complaints
Where a real customer disputes a bill or a repair, the review is protected. A factual reply about your process, plus your warranty terms, does more for future customers than a report that will fail.
- Confirm the work is under warranty without debating the fault in public
- Photo-document every vehicle on arrival: it settles most later disputes
- Explain the estimate approval process in the reply, since that is what readers worry about
Questions we get asked
Usually yes. Vehicle registrations and other identifying details fall under Google's personal information policies, and the case does not depend on the repair dispute at all.
A job card search across the registration and the reviewer's name, plus your workshop diary for the date claimed. If nothing matches, the report writes itself.
Only where the wording makes a specific false factual claim you can disprove, or breaches another policy. Disagreement about price is opinion and will usually stay.
Related pages
Tell us about the review
Send the review or your Google Maps link on WhatsApp. We will tell you whether it breaks Google's rules, what a removal costs, and whether it is worth filing at all. The decision is always Google's, and the eligibility check is free.
Or browse all removal services.