By industry
Google review removal for wedding and event businesses
Weddings are once-in-a-lifetime events, so a single review can feel existential, and the reviewer is often a guest.
Venues, photographers, caterers, florists and planners are reviewed by couples and, very often, by guests, suppliers or relatives who were never the client.
Emotion runs high and deposits are large, which produces reviews that mix genuine opinion with factual claims about contracts, refunds and conduct that can be tested.
Send us the review and get an honest answer.
From £99 a removal, priced per review. No charge for the eligibility check.
- Honest check before you pay
- Most cases decided in 24 to 72 hours
- Full refund if Google keeps it up
Where removable reviews come from
On wedding and event profiles, these are the categories with a genuine policy argument.
- Reviews from a guest, a plus-one or a supplier who had no contract with you
- Content naming a coordinator, photographer or member of staff personally
- Reviews about an event you did not run, or a venue you are not connected to
- Content from a different couple in the same group booking, or from a supplier chasing a payment
Evidence for a wedding case
Event businesses keep contracts and schedules, which is exactly what a report needs.
- Booking contracts and payment records for the date described
- Staff or supplier schedules showing who worked the event
- Guest lists, run sheets and photos confirming who was actually present and in what role
Dealing with genuine disappointment
Where a couple had a real problem on their day, the review stays and rightly so. What matters then is the reply: warm, specific about process, and free of any argument about their feelings.
- Acknowledge the day mattered and offer a private conversation
- Do not dispute the couple's account of how the day felt
- Invite reviews at the point of delivery, so the profile reflects the majority experience
Questions we get asked
Usually yes. A guest had no contract with your business, so the review is unlikely to describe a genuine transaction with you. We would report it as a review outside a real experience.
Often yes, where the text attacks the individual rather than reviewing the service. Naming staff falls under Google's harassment and personal information policies.
If the review is really about another company's work, that is off-topic for your profile. Send us the wording and the contract chain and we will assess it.
Related pages
Tell us about the review
Send the review or your Google Maps link on WhatsApp. We will tell you whether it breaks Google's rules, what a removal costs, and whether it is worth filing at all. The decision is always Google's, and the eligibility check is free.
Or browse all removal services.