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Google review removal for roofing and construction companies
High-value contracts produce high-temperature reviews, and many are aimed at the wrong contractor.
Construction disputes are worth real money, and a review posted during a retentions argument often contains factual allegations about payment, fraud or work never done.
Those allegations are checkable, which is what makes them different from a customer saying the job went badly. A review that names a site manager or accuses the firm of theft also opens a policy argument on its own.
Send us the review and get an honest answer.
From £99 a removal, priced per review. No charge for the eligibility check.
- Honest check before you pay
- Most cases decided in 24 to 72 hours
- Full refund if Google keeps it up
Reviews with a policy route
On construction profiles, these categories are the ones worth filing.
- Allegations of fraud, theft or abandoning a job, stated as fact and contradicted by your records
- Reviews from a subcontractor, a supplier or a neighbour with no contract with your business
- Content naming a site manager, foreman or tradesperson personally
- Complaints about a site where your firm was not the contractor, or was one of several named companies
Documents that carry a case
Construction files are detailed, and a payment schedule often disproves a claim in one document.
- Contract, valuation and payment records for the project described
- Completion certificates, building control sign-offs and inspection reports
- Site photos, RAMS and attendance logs showing who was on site and when
During a live dispute
If a payment or defects dispute is ongoing, replies should be minimal: anything you write publicly can be read by the other side. Keep the substantive exchange with your solicitors or your contract process.
- Do not argue about defects, valuations or delays in a public answer
- Keep a dated record of the review, the account and the timing against the dispute
- Take advice before escalating a case that is already in adjudication or litigation
Questions we get asked
Where it is a specific allegation of dishonesty that your records contradict, there is a real policy argument. If the reviewer is a genuine customer describing a delayed job, it will usually stay.
Yes, if your firm had no contract with the reviewer. Send the contract chain and the review, and we will assess it as an off-topic or fake engagement case.
Usually, yes. Personal attacks on a named individual fall under Google's harassment and personal information policies regardless of the project dispute.
Related pages
Tell us about the review
Send the review or your Google Maps link on WhatsApp. We will tell you whether it breaks Google's rules, what a removal costs, and whether it is worth filing at all. The decision is always Google's, and the eligibility check is free.
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