By industry

Google review removal for physiotherapists and chiropractors

Outcomes are subjective, so a removal case has to rest on the facts of the appointment, not on the result.

Manual therapy results vary, and a patient who expected a faster recovery often writes a review that reads like a verdict on the clinic rather than on their own recovery.

Those complaints are protected. What is reportable is a review from someone who was never a patient, a review that names and attacks a therapist, or content about a clinic you do not run.

Send us the review and get an honest answer.

From £99 a removal, priced per review. No charge for the eligibility check.

Check my review free

Honest check before you pay
Most cases decided in 24 to 72 hours
Full refund if Google keeps it up

The reviews that have a policy argument

These are common across private physio, chiropractic and osteopathy practices.

Reviews from someone with no appointment, no insurer authorisation and no payment record
Content naming a therapist personally, including allegations about their competence or conduct
Complaints about a different clinic in a chain, or about a hospital or NHS service
A cluster of one-stars from accounts with no other reviews, often around a competitor's opening

Practice records worth checking

Appointment and authorisation records are decisive, and they are quick to search.

Booking system history by name, email or telephone number
Insurer authorisation references, which prove whether a course of treatment was ever approved
Treatment plans and consent forms for the dates described, redacted before sharing

Replying about a treatment outcome

Clinical detail cannot go in a public reply. A short, warm, process-based answer protects the profile without disclosing anything about the person.

Acknowledge the feedback and invite a private conversation
Never confirm the appointment or discuss the treatment plan
Explain aftercare and expectation-setting at the first session to reduce disappointing outcomes

Questions we get asked

No, unless the wording itself breaches a policy. A disappointed patient describing their own recovery is protected opinion, and we will tell you that rather than take a fee.

That is the strongest kind of case. Send the appointment search and the review, and we will report it as a review outside a genuine experience.

Often yes. Naming and attacking an individual is a separate policy question from the treatment dispute, and it is usually the cleanest argument available.

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Tell us about the review

Send the review or your Google Maps link on WhatsApp. We will tell you whether it breaks Google's rules, what a removal costs, and whether it is worth filing at all. The decision is always Google's, and the eligibility check is free.

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