By industry
Google review removal for removal and moving companies
Moves are stressful and expensive, which makes removals one of the most heavily reviewed trades there is.
Removal firms are judged on a single day: a scratched sideboard, a late van or a crew that misjudged the stairs can produce a one-star review that sits at the top of the profile for years.
Some of those reviews are legitimate and will stay. Others come from someone who only ever asked for a quote, from a rival, or from a customer of a subcontractor you never worked with.
Send us the review and get an honest answer.
From £99 a removal, priced per review. No charge for the eligibility check.
- Honest check before you pay
- Most cases decided in 24 to 72 hours
- Full refund if Google keeps it up
Where the removable reviews come from
A removal firm's profile collects a distinct mix of reviews.
- Reviews from a quote or survey enquiry that never became a booking
- Complaints about a job that was actually carried out by another company, including a subcontractor or a franchise
- Content from a person at the delivery address who was not the contracting customer
- A run of negatives arriving together, often after a rival opens in the same town
Evidence we file
Moves generate a good paper trail, and it usually decides the case.
- Booking, survey and quote records for the reviewer's name and date
- Crew schedules or van allocation showing where the team actually worked
- Inventory and condition reports, plus photos taken at collection or delivery
Damage disputes with real customers
Where a genuine customer's goods were damaged, the content is protected unless the wording itself breaches policy. Your insurance and claims process is the right answer there, not a removal report.
- Reply once, state that claims are handled through your formal process, and stop
- Keep completion photos and signed inventories for future disputes
- Keep the review flow balanced so one bad move does not define your average
Questions we get asked
That is usually reportable. Send the review and evidence that no booking, quote acceptance or payment exists under their name, and we will assess which policy category fits best.
It can be argued where the contract was with the other company and your firm had no involvement. Send us the job details so we can see who was named on the paperwork.
Often, yes, if the text names and attacks the person rather than describing the service. That falls under Google's harassment and personal information rules.
Related pages
Tell us about the review
Send the review or your Google Maps link on WhatsApp. We will tell you whether it breaks Google's rules, what a removal costs, and whether it is worth filing at all. The decision is always Google's, and the eligibility check is free.
Or browse all removal services.